How to Fixed SASSA Alternative Income Source Identified?
If you applied for South Africa’s Special COVID-19 Social Relief of Distress (SRD) Grant in 2025 and got Sassa Status Check result saying “Alternative Income Source Identified,” don’t panic. This is a frequent reason why applications get declined, and it often happens when SASSA’s system picks up possible income linked to your ID, even if you don’t actually receive it.
The important thing to know is that this outcome is not final. You still have the opportunity to appeal the decision or reapply correctly in order to qualify for the R350 monthly assistance.
Reasons For “Alternative Income Source Identified”
The following can be the possible reasons for the said issue.
Steps-by-Step Guide To Fix Sassa “Alternative Income Source Identified”
Follow these simple solutions which will help you fix the issue and improve your chances of getting approved.
1. Submit And Appeal
The first thing you should be doing while facing said issue is “submit an appeal” Why? Because the status might be a result of errors in your application or incorrect data & to present evidence showing that you meet the financial criteria for the grant. Even the appeal gives you the chance to explain your financial hardship.
2. Verify Your Bank Account Details
The second thing you can do is check and verify your bank account details. Double-check that the bank account linked to your SASSA application is correct and in your name.
In case if there is a need to update your application do it as soon as possible.
3. Check Income Threshold
Make sure your total monthly income from all sources is below the SASSA income limit (Sassa Means Test).
Check your bank statements for the past few months. If there are any exceptional deposits, like loan repayments or gifts which are not your income, explain them in your appeal with evidence.
4. Verify your Source Of Income
Let’s say you have deposited any one-time payment and now it is considered by Sassa as your permanent income or support. Immediately verify by explanations and supporting documents for any unusual payment.
5. Avoid e-Wallet Transactions
Try not to use e-wallets for receiving or sending money when your application is in process. They can mistakenly be counted as your income.
6. Verify Your Personal Information & Details
Ensure that all the information in your application, including your personal information, ID number, and contact details, is accurate and up-to-date.
If there are any mistakes or require changes, update your information through the SASSA online portal.
7. Go For Other Grants
There is another option to go for another grant. Sassa is offering multiple grants for specifically needy persons. Maybe you are fit for a child grant or old age grant or might be for a disability grant.
Do you know? How To Check Sassa SRD R370 Status Via SMS?