How To “SASSA Change Banking Details For SRD” In 2024?

Whether you want to change banking details or your payment method of your Sassa SRD to cash send, pick-n-pay, Boxer, or Shoprite, you can do that in a simpler way now because you have landed in the right place.

I often faced problems while changing my sassa Srd R350 banking details to other payment methods. The problems I faced were sometimes I could not get the “sassa banking details link” for my SRD grant & sometimes I missed the proper steps to follow, and after multiple attempts, I found some working methods, and the first method worked for me.

SASSA Change Banking Details

I want to share my experience regarding this issue with you guys so if you are in need to change sassa banking details, this page may help you in that regard.

Why Accurate Banking Details Are Important?

Remember that sassa only allows the applicant’s own bank account for the award of the grant payments. It does not allow any third person’s account for your transactions, as it happened with me I added my brother-in-law’s banking details & then I changed them due to a restriction on that account.

It may happen that you have done a sassa status check online and your status shows ”pending banking details” Whether you have applied for srd R350 grant or other types of sassa grants it becomes inevitable to go through the process of sassa change banking details for r350 other sassa grants.

Methods To Change SASSA Banking Details


I have discovered three easy methods to change your banking details on your SASSA application form. Choose which seems the easiest one.

Method: 1 Easily Change Your SASSA Banking Details Online

I used this method and got my bank payment method changed smoothly, Carefully follow the below-given steps: 

Step: 1 Navigate To SASSA SRD Web Portal 

In the first place visit Sassa official Web portal For further process please note that you must have your sassa portal login details because without those details you can’t change your banking details. (If you don’t have one you can create one by providing your personal information)

After browsing over the SASSA Official Web portal you will see the given interface below, choose your related section( sassa banking details link ) and log in by providing your credentials.

sassa changing banking details

Step: 2 Find Section “How Do I Change Banking Details?”

If you are a South African ID holder then by clicking on “click here to proceed” you will see the below given interface. 

Under the heading “How Do I Change Banking Details?” there is an empty field where you are required to type your 13-digit ID number and proceed.

sassa change banking details

If you are an asylum seeker or special permit holder, you are required to provide your file number, passport number, and cell phone number to verify your identification as shown in the image below.

Consider that the Asylum Seekers and Special Permit Holders can only see their Pick ”n Pay point to collect their payments; they can’t provide their bank account.

sassa changing banking details

After entering your credentials you will receive notification on your registered phone number (please ensure that the phone number which you have provided is registered on your ID & name) in which you will see a secure link. Basically, it is an extra step for your security. It will verify you.

Step: 2 Proceed To The Secure Link

Following that secure link you will be required to follow some instructions which are quite simple. Once you proceed to those instructions you will be asked to choose a payment method. Obviously, you will choose a bank account as a payment method. This will result in showing you a page to update your banking details. 

Step: 2 Review & Submit Change

Once you are compiled with the changes and done by updating your banking details be mindful of double-checking each detail and review your changes soundly. At that point when you are satisfied with the changes then go by submitting your amended details. 

Method: 2 How to Change Banking Details By Visiting SASSA Office?

If you have made up your mind to sassa change banking details by personally visiting the SASSA office then follow the below-given steps.

  • Gather all necessary documents and some snacks as long queues are there sometimes.
  • Navigate to the nearest sassa office in your area.
  • Head to the office and on your turn ask the sassa officer to update your banking details 
  • They will provide you with a form fill that form update your details attach all relevant documents like your new bank’s document copy or a bank statement your ID etc
  • Make sure you have provided all information and attached all required documents then submit it to sassa officers.
  • Once your new details are updated they will notify you by sending a message. 

In Case you don’t know the SASSA office locations & phone numbers in your area then we have solved your problem already, Here is the list of office addresses & SASSA Phone Numbers.

Method: 3 How To Change Banking Details On Phone Call?

Neither you wanna change your Sassa banking details online nor do you opt to visit the office, then a simple phone call can work as well. Follow the below-given steps.

  • Call Sassa officers at their toll-free number 0800 60 10 11
  • Request the SASSA 13 form, fill that form, attach all relevant documents, and double-check that.
  • Send that form to the postal address of your area. 
  • Wait for verification. 

Period Of Waiting For Sassa Change Banking Details 


After changing SASSA banking details you are advised to wait for 5 to 7 working days to get verified by SASSA, as the sassa will cross-examine the information you provided, but this waiting period may vary depending on various circumstances like number of applications, technical errors, verifications doubts and so on.

So have patience and keep checking the notification on your registered phone number by sassa. Once you receive a verification message login your account and confirm whether details are updated or not. 

Please note that your phone number should be active which is in sassa application form in case your contact details(phone number) is changed you should Change Sassa Phone number on your application too. So, sassa may reach you with that active phone number.

Key Elements To Remember

  • Sassa banking details link should be used to reach the official website of sassa
  • Mind it that you are required to submit it only one time because multiple attempts may create errors or make your activity suspicious.
  • Only secure and safe internet should be used to update your banking details
  • Never submit without verifying, must double check and make sure you have provided all relevant details like bank’s branch code or bank name, your account number etc.
  • After you are done with updating banking details do sassa status check online 
  • If you are planning to change your personal bank account then be mindful to change banking details on sassa web portal as soon as possible. 
  • Never share your banking details and other sassa details with anyone. 
  • The phone number you are using for sassa enquiries must be registered on your name and it should be active all time.

Future Payment Method

After you are done with sassa change banking details, Your new payment method will be your bank account as you set that by updating bank details. Check every month’s SASSA Payment dates & withdraw through your bank account when grant is awarded.

What If You Did Not Receive Confirmation Message By SASSA


Don’t worry, we have a solution for this too. Go to the srd web portal and login with your credentials to check there that details are updated or not. If it is updated then take a deep breath and if not just pick your phone and make a call on their toll-free number 0800 60 10 11 and ask them to update. 

Apart from these we have gathered all related details about SASSA offices in each area & Sassa phone number details of every SASSA office branch. Check them out to get complete details.

How To Update Your Name Or Surname On Sassa Application?

Your correct personal details are indispensable, here’s how you may correct them.

  • Go to sassa srd web portal 
  • Choose one concerned section whether you are a South African ID holder or an Asylum seeker
  • Proceed to “Request name and Surname Update”
  • Fill up the required fields and update the changes.


Sassa change banking details for all types of grants by sassa was challenging until SASSA introduced methods to update sassa banking details & change sassa phone numbers. We will recommend you to opt for changing bank details online via sassa srd web portal which is method number one because it is more convenient and easy than others. Remember providing accurate banking details reduces error chances on your end. Happy Grant!


Changing your account number means changing your grant banking details.

  • Login to your sassa account via srd portal
  • Find Section “How Do I Change Banking Details”
  • Proceed To The Secure Link
  • Review & Submit Change

Once your payment has been processed by Sassa it takes up to 3 to 4 days to get into the applicant’s account.

When you log in to SASSA web portal to change your banking details, a secure link is sent to your phone number, that is the “SASSA secure link

It takes approximately 7 to 8 working days to verify changed banking details.

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