How to Apply for R370 Grant in 2025? Online Application

BySiyabonga

The South African Social Security Agency (SASSA) continues to provide vital support to millions through the Social Relief of Distress (SRD) Grant. Now increased to R370 per month, this grant plays a crucial role for those who are unemployed and without other financial support. This page gives you a complete and up-to-date guide on how to apply for R370 grant, including eligibility, application steps, payment dates, and what to do if your application is declined.

How to Apply for R370 Grant in 2025 Online Application

Who Can Apply – Check If You Qualify

These eligibility rules are the first step to a successful SRD R370 application. SASSA filters applicants carefully to ensure assistance reaches those most in need. Before applying, confirm that you:

  • Are a South African citizen, permanent resident, refugee, or asylum seeker with valid documentation.
  • Are between 18 and 59 years old, which is the age bracket approved for the SRD grant.
  • Are currently unemployed and have no other source of income from formal employment, UIF, or NSFAS support.
  • Are not receiving any other government grant, including child support or disability grants.
  • Do not reside in a government-funded or subsidized facility such as an old age home or NGO shelter.

If you meet all these points, you qualify to apply. If you don’t, your application could be declined, but you may be advised to explore other forms of support.

Do you know? How to Fix Alternative Income Source Identified issue.

Essential Documents You’ll Need

Proper documentation ensures your application is processed quickly and correctly. Before starting, gather:

  • A valid South African ID, refugee permit, or asylum document. This is scanned or manually entered during application.
  • A cellphone number in your name that’s active—this is required to receive SMS confirmation, PINs, and status updates.
  • Official bank account details for direct deposit—your name, the bank branch, and account number. SASSA supports Postbank, mainstream banks, and mobile wallet services.
  • Proof of residence—like a utility bill or lease agreement—particularly if you apply in person.
  • A sworn affidavit may be requested if you visit a SASSA office or have complicated circumstances to declare.

How to Apply for the SASSA R370 Grant

SASSA offers multiple application channels, so you can choose whichever suits you best.

1.Online via SRD Website

How to apply for SRD R370

The most convenient and widely used method to apply for the R370 SRD grant is through the official SRD website. This method is ideal for those with internet access and a smartphone, tablet, or computer. Follow the below given steps.

Step 1: Visit the Official SRD Website

To begin your application, go to the official SASSA SRD website: srd. sassa.gov. za. This is the only legitimate platform for submitting your online SRD grant application. Avoid any third-party websites that may attempt to scam users.

Step 2: Click on the “Apply Online” Button

Once you land on the homepage, look for the “Click Here to Apply Online” button. This will direct you to the application portal where you’ll be asked to enter your mobile number to get started.

Step 3: Enter Your Mobile Number and Click “Send SMS”

Type in your active South African cellphone number — this number must be registered under your name. Click on “Send SMS” to receive a One-Time PIN (OTP). If your SIM is RICA-registered under someone else’s name, your application may be declined.

Step 4: Enter the OTP (One-Time PIN) Received on Your Phone

You’ll receive a 6-digit OTP via SMS within a few seconds. Enter this code in the designated field to verify your identity. If you don’t receive the OTP, ensure your phone has a network signal and try again.

Step 5: Accept the Terms and Conditions

Once verified, the website will present the terms and conditions. Read through them carefully and check the box to accept. This is mandatory to proceed with the application.

Step 6: Fill in Your Personal Details

  • You’ll now need to enter your key personal information:
  • South African ID Number (or permit/refugee ID if applicable)
  • Full name and surname (as registered with Home Affairs)

Residential address and province
Make sure there are no typos — incorrect information can lead to rejection or processing delays.

Step 7: Provide Banking Details

  • Next, provide your personal bank account details. These include:
  • Account holder name (must match your ID)
  • Bank name and branch code

Account number
Ensure your bank account is active and in your name — SASSA does not deposit grants into third-party accounts or eWallets.

2.How to Apply for R370 Grant via WhatsApp

Applying through WhatsApp is one of the easiest and most mobile-friendly methods, especially for those who may not have consistent access to data-heavy websites. Here’s a detailed breakdown of each step involved in applying via WhatsApp:

Step 1: Save the SASSA WhatsApp Number

Begin by saving 082 046 8553 as a contact in your phone. You can name it something like “SASSA SRD” so it’s easy to find later. This is the official SASSA WhatsApp number, and you will only be communicating through this verified contact.

Step 2: Start the Chat on WhatsApp

Open WhatsApp and go to the chat for the contact you just saved. Type “Hi” and send the message to initiate the conversation. This will trigger an automated menu response from the SASSA WhatsApp bot.

Step 3: Follow the Menu Prompts

You will receive a list of options. Reply with “Help”, and when prompted, select “SRD” from the available options. The system will then guide you through the steps related to the Social Relief of Distress (SRD) grant.

Step 4: Enter Your Identification Details & Complete the Form

The bot will ask for your South African ID number and the cellphone number linked to your ID. Make sure the information you provide is accurate and currently active, as your verification and updates will depend on it.

You’ll now be prompted to provide all necessary personal information, including:

  • Your full name and surname
  • Physical and postal address
  • Employment and income status
  • Banking details (for payment if approved)

Step 5: Step 6: Review and Submit

Once all the questions are answered, the bot will give you a summary of your application details. Review everything carefully. If all is correct, you’ll be asked to confirm and submit your application.

You should receive a confirmation message once it’s successfully submitted. Keep this message for your records, as it may include a reference number you can use to track your application status later.

Do you know? How To Check SRD R370 Status Via SMS

3.Using the SASSA Chat Box (Alternative Method)

SASSA has introduced a “Chat Box” on their website to assist with queries and even grant applications. This can be used as an alternative if other options aren’t accessible.

Step 1: Visit the SASSA Website

Open srd. sassa. gov. za in your browser.

Step 2: Open the Chat Box

On the homepage, look for the chat icon usually located at the bottom-right corner. Click on it.

Step 3: Choose the “Apply for SRD” Option

In the chat window, choose “I want to apply for the SRD R370 grant”. A link will be provided to redirect you to the SRD application portal.

Step 4: Follow the Website Steps

Once redirected, follow the same online method steps listed above to complete and submit your application.

This method is ideal for people who need real-time support or want help navigating the process.

What If You Don’t Have an ID or Birth Certificate?

Yes, you can still apply for the R370 grant, but you’ll need to provide other documents to prove your identity and situation.

What You Need:

An affidavit from your local police station, ward councillor, chief, or religious leader

Any of the following as supporting documents:

  • Police report (e.g., if your home was destroyed)
  • Proof that you applied for a grant
  • Proof of no income (e.g., letter from community leader)
  • Proof of marital status (single, married, divorced)
  • Letter from a doctor if you’re unable to work
  • Proof of attempted child maintenance
  • Any document showing you have no financial support

What Happens After You Apply?

Once you’ve submitted your application via any of the methods:

You’ll receive a confirmation SMS
SASSA will review your income, ID, and UIF status
You can check your application status at Sassa Status Check Website

Where Do I Find the Latest News & Updates About SASSA SRD Grant?

COVID-19 Social relief of distress news can be found at our dedicated SASSA News & Updates category. SASSA makes amendments in the grant mechanism and keeps releasing updates about different grants by SASSA so it is crucial to be aware of each upcoming update and news for this you can get help from different official channels of SASSA as well to stay informed all the time. 

FAQs

For the inspection of your SASSA grant Or SRD, you should visit SASSA Official Web Portal or trusted website sassa-statuscheck.org.za

Don’t worry to solve your declined grant application problem you can visit : SASSA grant Declined

For the most recent months’ payment updates you can check SASSA PAYMENT DATES

Enter your number where required and you will receive the PIN on that number which you entered