How to Collect SASSA SRD R370 Grant at Boxer?

BySiyabonga

Many beneficiaries feel anxiety and uncertainty when trying to figure out where and how to claim their SASSA grant payment, especially after switching their collection point to Boxer.

Common concerns include:

  • Will the process be complicated?
  • What if something goes wrong on the first attempt?
  • What if the OTP (one-time pin) for verification does not arrive?

Things To Remember

You must follow these instructions for smooth disbursement of the grant.  

  • Check out your approval about the Sassa grant, Whether you are selected/approved for this month’s grant or not. You can do Sassa Status Check Simply. 
  • If you have recently changed your grant payment method to Boxer, then please make sure your payment method changing request is approved & now your grant payment method is “BOXER”. (if approved then a message by SASSA communicating your date and point of collection, should be in your SMS box)
  • You must bring your South African ID at any cost. It will prove that you are the beneficiary of the concerned grant. 
  • You must have the cellphone number you used during your grant application & now registered with the South African Social Security Agency.

Complete Guide “How to Collect SASSA SRD R370 Grant at Boxer?”

How to Collect SASSA SRD R370 Grant at Boxer

By following these steps to Collect SRD R370 Grant at Boxer, you can efficiently collect your grant money without unnecessary delays, just as I did.

Step:1 Gather All Necessary Documents

Always gather all your important documents & collect them in an envelope with you. This will include your South African ID, residential proof, grant-related documents, phone number etc.  

Step:2 Visit Your Nearest Boxer Store

Before visiting, find your nearest Boxer store, You can check that by searching “Boxer Store Near Me” or you can check Boxer’s official website. ( Try Google Maps as well) Also, search about their working hours because operating hours for different boxer stores vary from location to location. 

Now visit that selected Boxer store near you. 

Step:3 Talk To The Cashier

Once you enter into the store, talk to the cashier about your grant. He will guide you through the further process. 

Step:4 Do ID Verification

He may ask ID document & phone number to verify your Identity as a Sassa beneficiary. Don’t hesitate to cooperate with the cashier.

Step:5 Receive CODE/OTP Or USSD Notification

After providing your details you will be further verified by sending a code or a link asking to click on YES or NO on your phone screen. You are required to click on YES if so. 

And if it is a code sent to your phone by SMS you are required to tell that code or OTP to the cashier. (Stay safe, don’t let people standing nearby see your code)

Step:6 Take Your Rands 

Take your money and count it first standing there. Once you are sure that the amount is okay, then keep it in a safe place. Don’t hold it in your hand or an open pocket. 

Do you know? How easily you can apply and get Disability grant?

Common Issues and How to Solve Them

Even in a smooth process, you could face a few hiccups. Here’s what to expect and how to resolve them:

  • No SMS notification
  • Action: Visit the SRD portal or call SASSA’s toll-free number (0800 60 10 11) to check your status and ensure your cellphone number is correct.
  • OTP doesn’t pop up
  • Action: Check your signal, confirm that the number registered with SASSA is active, and ask the cashier to initiate another attempt.
  • Cash unavailable at store
  • Action: Try a different Boxer or a partner retailer like Pick n Pay or Shoprite. Consider visiting a Post Office as an alternative.
  • Incorrect details entered
  • Action: Provide the correct ID and phone number, then repeat the process.

Want More Help?

Key Take Aways

  • Ensure you meet the eligibility criteria and have your ID and cellphone number
  • Don’t hesitate to ask the cashier about the things you are not able to understand.
  • Keep your one-time code/OTP secret, treat it as your Bank PIN.
  • Keep your grant money safe. 

FAQs

Only from a Boxer listed in your SMS notification. If you change locations, update your collection point before payment is ready.

No, only the registered individual with a valid ID and matching cellphone number can collect the grant.

No. The collection is free of charge.

Try a different Boxer store, Post Office, or partner retailer such as Pick n Pay or Shoprite.