What To Do If I Lost SASSA Card-How To Get New Card?

BySiyabonga

Losing your SASSA card can be stressful, especially if it’s close to your payment date. This card is your access point to grant funds, whether you withdraw at an ATM, use it in shops, or check your balance. If it’s misplaced, stolen, or damaged, you must act quickly to protect your money and get your payments back on track.

This guide explains step-by-step what to do when you lose your SASSA card, How to Write an Affidavit for a Lost SASSA Card, how to report it, what documents are needed, how to stay safe from fraud, and what to expect during the replacement process.

Please do remember that this lost SASSA card doesn’t cause any harm to your SASSA Status check or payment dates. Your matters with SASSA will be the same as before.

Immediate Actions When You Lose Your SASSA Card

When you lose the card, you lose immediate access to these funds. More importantly, if someone else finds it and knows your PIN, they can withdraw your money before you even realize it. This is why SASSA and Postbank emphasize quick reporting and card blocking.

  • Report the loss immediately to SASSA or Postbank.
  • Block the card so no one else can use it.
  • Monitor your account balance to detect unauthorized transactions.

How to Report a Lost or Stolen SASSA Card?

There are two main ways to report it:

Option 1 – Call Postbank/SASSA

  • Postbank Call Centre: 0800 53 54 55 (24 hours, toll-free)
  • SASSA Toll-Free Number: 0800 60 10 11

When calling, have the following ready:

  • Your full name and ID number.
  • Details about when and where you lost the card.
  • If stolen, the police case number.

Option 2 – Visit a SASSA or Post Office Branch

Before visiting the SASSA office make sure you get these below-mentioned documents

  • Bring your South African ID (smart card or green barcoded ID book).
  • If stolen, take a police affidavit.
  • Complete the “Card Lost/Stolen” declaration form.

Now head to the nearest Sassa offices you can search on Google Maps for “Sassa offices near me “ or the easiest method is to check from our dedicated page to get instant information about your area’s sassa offices, their contact details, email, and many more. You can access & read it from here: SASSA Offices Locations & Phone Numbers

Once you are done with the report now you can relax and start a further process to get your new sassa card.

How to Write Affidavit for Lost SASSA Card?

How to Write Affidavit for Lost SASSA Card

In order to facilitate the replacement of your new sassa card an Affidavit form is required, which should be drafted in a proper manner with documentation. This affidavit is required to verify the legitimacy of your claim.

Step 1: Collect Documents

Some supporting documents are necessary for the validation of your claim in the SASSA affidavit form. These can be your South African ID proof, your residential proof, your contact information also do remember the place & scenario where your card was lost or stolen in case.

Step 2: Approach Nearest Commissioner of Oaths

For the sworn of your affidavit before a commissioner of oath you are required to approach any commissioner of oath in your area. He/she can be any authoritative person like a police officer, lawyer or anyone else. Make sure you have all relevant documents & forms before visiting the commissioner of oaths.

Step 3: Draft Your Affidavit

Now start drafting your affidavit, make sure you are not overwriting or making too many mistakes, write precisely, and be true. Firstly write the main title “Affidavit Regarding Lost SASSA Card.” then mention your personal information also elaborate what actually happened to your previous SASSA card & why you need the new one.

Step 4: Statement of Truth

In the end of your affidavit, you are required to write a statement of truth that will be the declaration of your truthfulness.

Step 5: Signatures & Stamps

Once you are done with drafting the affidavit please perform clear signatures in front of the oath commissioner and the oath commissioner will also sign the affidavit form.

Step 6: Affidavit Submission

All things done, now you can submit the affidavit will all relevant documents at your nearest SASSA office.

Conclusion

Lost SASSA Card sounds uncomfortable but that is not the right way to solve this problem. Instead of putting yourself down, use the above given easy method and get your new sassa card easily. Don’t hesitate to report to the police station as the police are there for your security and convenience. Your report can save you from further loss as anyone can withdraw by swiping your card. Stay Safe!

FAQs

You can report your lost sassa card at your nearest post office, they will guide you through the process to avail of a new Sassa card.

To get the money without your SASSA card you must have a PIN.

Your bank details(in case you are intending to receive your sassa grant payments electronically), Your proof of residence, Your South African ID the proof of your lost card (report receipt) and also your contact information.

Your submitted application needs to be verified and proceeded by SASSa which takes some time. Expect 7 working days for the replacement of new Sassa card.